Terms of Service

With Scopevyn Intake Maps Ltd — "Scopevyn", "we". The company is registered in England and Wales, company number 17264990, registered office 7 High Street, Kington, Herefordshire, HR5 3AX. Anything addressed to us goes by email to director@scopevynintakemapsltd.com, or by post to our registered office, Scopevyn Intake Maps Ltd, 7 High Street, Kington, Herefordshire, HR5 3AX.

These terms are written for business customers. A consumer keeps every statutory right regardless of anything said here; where the two disagree, the statutory right wins.

Structured client intake systems, in one of three shapes:

• Intake questionnaire: a structured digital form that asks a new client for goals, materials, constraints, priorities and expected outcomes, in an order that matches how you work.
• Requirement map: your client's answers organised into a clear project scope, with a summary you can review before you quote.
• Intake adaptation: question logic, sections and follow-up instructions matched to your service process, so the intake fits the way projects actually start.

Three boundaries are fixed regardless of scope: no regulated, legal, financial, medical or cybersecurity services; no automated decisions about your clients; no intake that collects sensitive client information. A build is a single engagement — no subscription, no ongoing support.

On the Examples page the formats a project hands over are drawn as inert markup — nothing there is typed, sent or stored.

Not on this website. You send an outline; we answer with a written quotation covering scope, deliverables and their formats, the revision allowance, the schedule, the price and the payment terms. The contract exists only once you accept that quotation in writing and we confirm the order in writing. Nothing here is an offer you can accept on your own.

Pounds sterling (GBP), and the figure in the quotation is the whole figure: any taxes that apply are inside it, and nothing is added later. Work you ask for beyond the agreed scope changes the price only by written agreement before that work begins.

Invoices are paid by the methods and on the due date the quotation states. If your quotation offers card payment, you enter the card on the payment provider's own secure page; the details never pass through us and are never stored by us. No payment is taken on this website.

The files and notes the quotation lists, delivered electronically on its schedule. The Delivery & Refunds page describes how delivery works and what to do when something has not arrived.

A consumer may cancel within 14 days of the day the contract is made; the Delivery & Refunds page carries the full mechanism, including what happens when you have asked us to start work inside that period, and the rule for digital material supplied straight away.

Four things: the materials and information the project needs at the points the schedule sets; the right for us to use what you supply; a review of drafts against the agreed scope; and one named person who can approve the work. Materials that arrive late move the schedule with them.

And one thing not to do: never send passwords, payment details, identity documents or your own clients' personal data through this website.

Work done with reasonable care and skill, delivering what the quotation describes. A consumer also has the Consumer Rights Act 2015 behind that: services performed with reasonable care and skill, digital content of satisfactory quality, fit for purpose and as described. These terms limit none of it.

What you supply stays yours and is used only for your project. Who owns the delivered materials, and on what licence you use them, is written into the quotation itself.

The law never lets us exclude or limit some kinds of liability: for death or personal injury our negligence causes, for fraud or fraudulent misrepresentation, and for anything else that cannot lawfully be excluded. Outside those, a business customer bears its own loss of profit, loss of business and indirect loss, and the most we can owe on a project is the price paid for that project. For a consumer, we answer for loss that a reasonable person could have foreseen as a result of our breaking these terms or working without reasonable care and skill; loss nobody could have foreseen is not ours to bear.

Yes — a serious breach that stays unfixed within a reasonable time of being pointed out lets either side end the contract in writing. You pay for the work properly done up to that point and receive what has been completed; if the breach was ours, your legal rights, a price reduction or a refund among them, are untouched. The consumer's right to cancel is a separate matter, set out on the Delivery & Refunds page.

Write to us by email to director@scopevynintakemapsltd.com, or by post to our registered office, Scopevyn Intake Maps Ltd, 7 High Street, Kington, Herefordshire, HR5 3AX. We acknowledge a complaint once it reaches us, investigate it, and send a full reply within two working days of acknowledging it. If an answer genuinely needs longer, we say why and give a date.

The terms can be updated, but never retroactively: the version in force on the date your order is confirmed governs that project to its end.

These terms are governed by the law of England and Wales, and disputes go to the courts of England and Wales. A consumer living elsewhere in the United Kingdom may also sue in their home courts and keeps whatever protection the mandatory consumer law of that part of the UK gives.